Get in touch.

Questions about your account, wallet credits, or a generation job? We're here to help.

Email support

[email protected]
We respond within 2 business days.

Phone

+1 (424) 555-0100
Mon–Fri, 9 AM – 5 PM PST

Billing & refunds

PhotoToDance uses pay-as-you-go wallet credits.
See Pricing and our Refund Policy.

What we can help with

Account access, waitlist approval, and sign-in issues
Wallet credits, top-ups, and billing questions
Generation job errors, failed uploads, or missing outputs
Refund requests for unused wallet balance
Privacy and data deletion requests

Complaint policy

If you are dissatisfied with our Service or support, please email [email protected] with "Complaint" in the subject line. We will:

Acknowledge your complaint within 2 business days
Provide a substantive response within 5 business days
Work with you to resolve the issue fairly and promptly

Legal documents

Terms & Conditions · Privacy Policy · Refund Policy · Pricing